Refund and Return Policy
At PCL Group, we stand behind the quality of our welding equipment. If you're not entirely satisfied, we're here to help.
Return Conditions
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7 business days.
Shipping Costs
Customers are responsible for paying their own shipping costs for returning items unless the product is defective upon arrival.
Return & Refund Process
Submit Request
Contact our support within 30 days
Approval
Wait for return authorization (RMA)
Ship Back
Send item in original packaging
Inspection
Our team checks the machine status
Refund
Get your money back in 7 days
Your Satisfaction Guaranteed
Easy returns and hassle-free refunds for all our quality welding and cutting equipment. Shop with confidence.
Learn More About Our Policy