Refund and Return Policy

At PCL Group, we stand behind the quality of our welding equipment. If you're not entirely satisfied, we're here to help.

📦
30 Days Returns
🛠️
Original Condition
💳
Quick Refund
📞
24/7 Support

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Note: Specialized industrial welding machines may require inspection before refund approval.

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7 business days.

Shipping Costs

Customers are responsible for paying their own shipping costs for returning items unless the product is defective upon arrival.

Return & Refund Process

01

Submit Request

Contact our support within 30 days

02

Approval

Wait for return authorization (RMA)

03

Ship Back

Send item in original packaging

04

Inspection

Our team checks the machine status

05

Refund

Get your money back in 7 days

Your Satisfaction Guaranteed

Easy returns and hassle-free refunds for all our quality welding and cutting equipment. Shop with confidence.

Learn More About Our Policy